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How to deal with an online inquiry

How to deal with an online inquiry

[quote_box_center]“Faith is taking the first step even when you don’t see the whole staircase.” – Martin Luther King, Jr.[/quote_box_center] If you get an internet inquiry, it’s a little different from a phone call in that at least at the outset, you have to rely...
From caller to prospect to client

From caller to prospect to client

[quote_box_center]“When you meet people, show real appreciation, then genuine curiosity.” – Martha Beck[/quote_box_center] Home hunters contact you for one chief reason – curiosity. It’s an extremely powerful motivator, but intrinsically short-lived. Once satisfied,...
Know what you are advertising – and why

Know what you are advertising – and why

[quote_box_center]“Half the money I spend on advertising is wasted. The trouble is, I don’t know which half.” – John Wanamaker[/quote_box_center] When asked by a new seller if I intend to advertise their listing, I always said yes, though completely at my discretion....
Real estate fees: More on dual agency

Real estate fees: More on dual agency

In this final column in the series on the controversial subject of real estate fees, allow me to continue addressing dual agency, but from a slightly different slant. People have expressed concern that a sales rep cannot honestly represent the interests of two or more...
Double-ending and fee discounts

Double-ending and fee discounts

In this seventh in the series about real estate commission rates, allow me to address what is referred to as double-ending, or representing both seller and buyer in a sales transaction. It’s certainly fraught with risk, but is it too risky to participate in this...