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Bad referrals and overpriced listings

By Bruce Keith Lady Gaga’s 2011 number one hit, Bad Romance, made her an incredible amount of money. But a bad referral is not nearly as lucrative. When your past clients or centres of influence are kind enough to send you a referral, sometimes they just don’t work...

You are the mentor

By Bruce Keith If a brand-new salesperson came to your organization, you might be asked to mentor them. You might be asked to help them get started and “show them how you do it. What would you tell them? What things would you suggest they do to build a strong...

Putting on your flak jacket

The sales business is  inhabited by two types of salespeople. The ones who wear a built-in “flak jacket” and the ones who don’t. This flak-jacket helps deal with rejection. There is going to be rejection, all kinds if it. There is going to be rejection from some...

How to stand out

Listening skills have always been a major component of being a great salesperson. The introduction of the cellular phone has improved our availability immeasurably, but with every improvement, there is always a downside. I’m sure this has happened to you: You are...