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How to lose your bad habits

By Bruce Keith The experts tell us that 99 per cent of our behaviours are as a result of following habits. Our habits are firmly in the driver’s seat. Apparently we are boringly predictable! Obviously there are good habits in our makeup along with some bad habits. The...

Why you need a script

Most salespeople recognize that in one form or another they frequently use scripts and dialogues to communicate with their prospects and existing clients. A script is “a series of words and phrases that you use frequently in similar situations.” In spite of some...

Bruce Keith: Taking responsibility

There is a great little book written by John G. Miller called QBQ… The Question Behind the Question. It is one of those books that you pick up at the airport while waiting for your flight and one hour later are very glad you did. Miller shares some great ideas...

Why your prospecting may not be working

By Bruce Keith Periodically someone will say to me, “This prospecting is not working.” This conclusion usually comes from an individual who in their own mind has been working hard and not getting enough results to make it “worth my while”. It is at this point that as...