by Jeff Mowatt | Jun 2, 2020 | Advice for Agents, Columnists
If your business is down and your enthusiasm is waning during the pandemic, here’s a tip proven to boost revenues and put more spring in your step. Let me start by saying I’ve never been a fan of pseudo-science theories such as The Secret, whereby...
by Jeff Mowatt | Apr 28, 2020 | Columnists
It seems we’re constantly reminded these days of the importance of “reaching out” to others (can we please stop using that melodramatic cliché?). I agree that it’s helpful and therapeutic to communicate with customers, friends and family during isolation. However, I...
by Jeff Mowatt | Sep 30, 2019 | Advice for Agents
Did you ever have a potential customer who should have been excited about doing business with you but seemed reserved? It happened in a weird way for me. The senior managers seated around the boardroom table were excited about their new technology that would disrupt...
by Jeff Mowatt | Sep 10, 2019 | Advice for Agents, Featured
Conventional workplace wisdom espouses the virtue of being friendly with clients. While friendliness is a good thing, too often that’s interpreted as encouragement to become the client’s friend. That’s not such a good thing. The key question is what is the most...
by Jeff Mowatt | Nov 30, 2018 | Advice for Agents, Featured
Did you ever have a potential customer who should have been excited about doing business with you but seemed reserved? It happened in a weird way for me. The senior managers seated around the boardroom table were excited about their new technology that would disrupt...
