by Jeff Stern | Feb 13, 2019 | Columnists
I’ve spotted a hole in the market – something every business used to offer, but that has virtually disappeared from the customer service landscape. The thing is, consumers want it, but no one is offering it as part of their service. It sounds like a riddle, doesn’t...
by Jeff Stern | Jan 14, 2019 | Advice for Agents, Featured
Another real estate agent has died, thanks to the vulnerability of working alone in an empty house. The 33-year-old Annapolis agent was alone in an empty model home when he met a violent end. Someone came in, murdered him right there in his workplace, and left. No one...
by Jeff Stern | Dec 5, 2018 | Columnists, Featured
Whether you’re a new sales rep or a seasoned agent who’s been around the block and then some, you need to know something: DIYing your property photos is killing your listing. I know it can be tempting to save a few dollars where we can…so it can be really...
by Jeff Stern | Oct 31, 2018 | Advice for Agents, Featured, Guest Columns
My clients were selling their house and had received an offer. Right away, I knew something was fishy. The offer itself was fine. It had the typical conditions that most offers have, including the condition that they would buy if financing went through. What was...
by Jeff Stern | Oct 17, 2018 | Columnists, Featured
This is one of those stories that’s sad to tell and infuriating to witness, but necessary to share. It’s one of those things we don’t realize is a concern until it’s happening to us or someone we love. It’s one of those stories where someone takes advantage of someone...
