by Kathleen Black | Dec 18, 2019 | Columnists, Featured
Defined by The Performance Matrix, a high-performance team is “an interdependent, stable, role-defined group of individuals who share responsibility, mutual trust and values, while having strong leadership, and a clear focus on a common goal.” In my new book, The Top...
by Kathleen Black | May 30, 2019 | Columnists, Featured
Your licensed assistant is potentially one of the most powerful leveraging tools you will ever encounter as a team leader, and equally one of the least common. Their title is licensed assistant or licensed client care, but their role can change the way teams do...
by Kathleen Black | Sep 4, 2018 | Guest Columns
In part 1 of this story, we established that inside sales departments are not cheap. They are an investment in the team, and like any investment you are putting out money to make more money. In this situation, it is with the goal of connecting with more leads to sell...
by Kathleen Black | Jul 12, 2018 | Featured, Guest Columns
What is the role of an inside sales agent? Why would someone want to do inside sales? When should you create an inside sales department? These are a few of the most common questions when looking to take your real estate team to the next level by incorporating inside...
by Kathleen Black | Feb 8, 2018 | Advice for Agents
http://www.remonline.com/resources/KBCC_REM_Video_New.mp4 The way 99 per cent of real estate agents approach clients is pushing away most of their potential clients. In this video, Kathleen Black outlines the two big mistakes agents are making and why adopting a...
