Carolyn Cheng
Royal LePage says it has struck the first national Canadian real estate partnership with Google, providing its 15,000 brokers and sales reps with a complete suite of business services through Google Apps.
Google is well known for its consumer technology and now boasts more than five million business accounts. It launched more than 200 new features into its enterprise solutions last year.
“We have introduced Google Apps through a system of regional rollouts and the feedback has been extremely positive,” says Carolyn Cheng, senior VP, strategic business services at Royal LePage. “There’s definitely a buzz among Royal LePagers and a sense of pride that we’re on the forefront of technology innovation along with companies like Google.”
Cheng says Google Apps allows, for example, an agent to move from his mobile device to a tablet and then to a desktop, seeing all of the same information everywhere. “Our brokers and agents can use the toolset to conduct office meetings from anywhere. An agent can promote details of upcoming open houses by creating a special open house calendar to share with clients. Or, they can live chat, make a free Internet long-distance call to anywhere in Canada and the U.S. or a video call to a client to discuss the progress of an offer,” says Cheng. “Collaboration on documents is also a key component and lends to far greater productivity as documents can be shared, created and edited in real time.”
