by Stan Albert | Sep 9, 2015 | News
During the last four decades I have observed, with some chagrin, an increase in complaints about agents who are not exercising their due diligence and who are exhibiting a lack of professionalism. Every Monday, it seems, many of us in management get a call or email...
by Robert E. Lee | Jul 15, 2015 | Featured, Guest Columns
Consider this: Cable companies, the gatekeepers of home entertainment (with the worst customer service records of most industries) have seen their business model turned on its head. “Streaming this” and “downloading that” has changed the way people access their...
by Barry Lebow | Jul 2, 2015 | Advice for Agents, Featured
A Facebook friend messaged me from across Canada to say she was torn about staying or leaving the firm where she now works. She asked me, “When does one know when it is time to leave?” For some, it is the allure of more money. That makes some sense but not if the...
by Marty Douglas | May 25, 2015 | News
In 1987 I was fortunate enough to attend the FIABCI World Conference in Copenhagen. Just in case your real estate acronyms are out-of-date like your FINTRAC manual, FIABCI stands for six words in French I can never remember but which, in English, translate to...
by Ross Wilson | Apr 21, 2015 | Advice for Agents
“Without feelings of respect, what is there to distinguish men from beasts?” – Confucius For several years, we had enjoyed a friendly respectful relationship. But her failure to return my calls after I’d left two courteous messages on as many days had left me...
