by Ross Wilson | Feb 23, 2016 | Featured, Guest Columns
What do you do? It’s a common inquiry. You could say you’re a human being that lives, loves and grows, or a human being that subsists and struggles for survival. However, to elicit such an esoteric response isn’t the usual reason for such an innocuous inquiry. From a...
by Chris Seepe | Sep 11, 2015 | Featured, Guest Columns
What one word uniquely identifies an unethical, self-serving and/or negligent real estate professional? We’ve all met Realtors who we feel should not have been licensed without a more thorough assessment of their propriety and morals. We know they aren’t acting in...
by Stan Albert | Sep 9, 2015 | News
During the last four decades I have observed, with some chagrin, an increase in complaints about agents who are not exercising their due diligence and who are exhibiting a lack of professionalism. Every Monday, it seems, many of us in management get a call or email...
by Robert E. Lee | Aug 24, 2015 | Featured, Guest Columns
This is tongue-in-cheek. Stop, pause and re-organize if you consider doing any of these things. 1. Don’t return that phone call until a “more convenient time”. If the answer can truly wait, great. Return the call or send a quick text message right away and say the...
by Robert E. Lee | Jul 15, 2015 | Featured, Guest Columns
Consider this: Cable companies, the gatekeepers of home entertainment (with the worst customer service records of most industries) have seen their business model turned on its head. “Streaming this” and “downloading that” has changed the way people access their...
