by Jonathan Cooper | Sep 5, 2024 | Guest Columns
It was a rainy fall day in October 2015. I was inching through downtown traffic when an agent from one of our offices called me. One of my jobs was to help our agents when they had clients who had real estate needs outside of our service area. “What’s the situation?”...
by Toni Sing and Jenny Wun | Jan 27, 2022 | Advice for Agents
A person’s superpower is their particular genius – a specific skill that is their secret sauce. You’ll often find that when applying it, they feel more fulfilled and purposeful. In this episode we explore how every real estate agent can identify their very own...
by Nicole Attias | Oct 26, 2021 | Columnists
We often hear the words “customer service” thrown around and that, “The customer is always right.” But is this true? It is one thing for organizations to instill strong communication skills within their team of customer service reps and admin staff who answer calls...
by Nicole Attias | Aug 16, 2021 | Advice for Agents, Columnists
When it comes to cold calling, confidence is a must. It takes resilience, self-esteem and the ability to see the potential for future business throughout the process of making calls. Many professionals avoid it because of the initial obstacles involved when building...
by Nicole Attias | Nov 3, 2020 | Advice for Agents
There are many astute real estate professionals who articulate their ideas extremely well. But when it comes to understanding how people feel, they are dumbfounded. Interestingly, those who are admired for their greatest strategic ideas make their final decisions...
