by Nicole Attias | May 4, 2021 | Advice for Agents
Picking up the phone and cold calling is a huge part of everyday business. Networking is part of this equation. Being a strong salesperson means listening and saying less. Regardless of what business you are pitching, you are better off saying nothing and learning...
by Ross Wilson | May 1, 2018 | News
Continuing from my last column about clients – love ’em or leave ’em – let’s go a little further on the topic of challenging clients. If your client thinks they’re right and you think they’re wrong, then from their perspective, you’re wrong to think they’re wrong...
by Ross Wilson | Jan 13, 2016 | Columnists, Featured
[quote_box_center]“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway[/quote_box_center] There are two types of passive listener – reverent and irreverent. The former, a more respectful, non-reactive...
by Ross Wilson | Dec 31, 2015 | Columnists
[quote_box_center]“Never fail to know that if you are doing all the talking, you are boring somebody.” – Helen Gurley Brown[/quote_box_center] In this segment of my series on effective communication, I offer this slightly abridged excerpt from my book, The Happy...
