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How to win back lost clients

How to win back lost clients

When we think of real estate and business, new deals often come to mind. What we sometimes forget is the relationship once the sale is complete. Following up is essential to knowing if everything worked out on the client’s end. While finding new business can be...
The sales rep’s role as a hand-holder

The sales rep’s role as a hand-holder

My clients were frantic on the phone. Could I please come over as soon as possible? There was a snag in their application for the propane rental at the new property they had just purchased.     Their lawyer had suggested that I could help them with their application....