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How to think on your toes in any situation

How to think on your toes in any situation

Sometimes we get caught off guard and don’t know what to say when someone says, “Hey, can I talk to you for a sec?” It often means the person isn’t happy about something. Naturally, our mind starts thinking about going into defense mode or apologizing. No matter where...
Poor communication lets your clients down

Poor communication lets your clients down

Ian Grace says, “It still amazes me how many real estate agents don’t speak to their customers if the advertising hasn’t worked and they didn’t get people to an open house.” Watch Ian’s short video about communicating with your clients. Ian GraceAustralian-born Ian...