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Get departments working together

By Ian Grace Each country is different, but where offices have sales and property management together, sadly, most of the time they don’t work together co-operatively. When they do, it can be a veritable goldmine. In a previous article I discussed working with...

You are the mentor

By Bruce Keith If a brand-new salesperson came to your organization, you might be asked to mentor them. You might be asked to help them get started and “show them how you do it. What would you tell them? What things would you suggest they do to build a strong...

A false sense of confidence

By Ari Lahdekorpi “… as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns – the ones we don’t know we don’t...