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Don’t be a jerk to office staff

Don’t be a jerk to office staff

You ever hear the phrase, “how you treat your waiter reveals a lot about you”? To me, the same goes for your receptionist, administrator and anyone else in your office. I have worked in every position a brokerage typically has, from receptionist to broker of record...
I ghosted a client

I ghosted a client

I ghosted a client. I know. Mature, right? Like something teenagers do in high school. All of a sudden, one day, I decided not to return a client’s email. A request for a showing. The umpteenth showing. I know. I left a lot of money on the table. A possible purchase...
Why put money into a house that I’m selling?

Why put money into a house that I’m selling?

Why would I want to put money into a house that I am selling? This is the most frequently asked question that professional stagers field. On the surface you can certainly understand why the question is raised repeatedly. There are many reasons to support the process...
Leveraging your licensed assistant

Leveraging your licensed assistant

Your licensed assistant is potentially one of the most powerful leveraging tools you will ever encounter as a team leader, and equally one of the least common. Their title is licensed assistant or licensed client care, but their role can change the way teams do...