Live workshop with Suze Cumming
Know what to say when your client’s AI advice conflicts with yours.
Join Suze Cumming for a live, practical workshop on handling pricing disagreements, competing offer strategies and difficult negotiation demands while keeping your client’s trust.
Negotiation Intelligence in the Age of AI
Sound familiar?
You’ve explained your recommendation.
Your client has a different answer.
Now you need to move the conversation forward without damaging their trust.
“AI says my home is worth more.”
You have market evidence. Your seller has a number they believe in. Repeating your analysis hasn’t resolved the disagreement.
“ChatGPT says we should offer this.”
Your buyer arrives with a strategy that leaves out important context. You need to examine it together without dismissing their effort.
“Just send this to the other agent.”
Your client forwards a firm negotiation demand. Before you pass it along, you need to understand what they’re trying to achieve.
Your instructor
Work through it with Suze Cumming.
Suze is the founder of The Nature of Real Estate and a negotiation educator and coach with more than 40 years of real estate experience.
She also writes REM’s Negotiation Intelligence column, exploring the difficult conversations agents face with clients and each other.
In this workshop, she’ll guide you through real estate scenarios and practical exercises so you can practise how to respond.
What you’ll work on
A process for your next difficult conversation.
Respond without getting defensive.
Recognize what happens when your advice is challenged, and practise a response that keeps the conversation open.
Find what’s behind the position.
Explore the interests and emotions behind a price, strategy or demand, so you can address what matters to the client.
Examine the advice together.
Ask better questions about missing context and assumptions, then help your client consider their next move.
The framework you’ll practise: ALIGN
Acknowledge the person’s perspective. Learn how they reached the recommendation. Identify missing context. Generate better thinking together. Navigate the decision.
Included with registration
Learn it live.
Keep practising afterward.
- A 2.5-hour live online workshop with Suze.
- Real estate scenarios and practical exercises.
- An introduction to the ALIGN framework.
- Three months of access to NIA.
What is NIA?
NIA is Suze’s Negotiation Intelligence Assistant, built around her negotiation and coaching methodology.
Use it to prepare for a difficult conversation, explore a strategy or role-play a response. The workshop includes an introduction to how it can support your practice.
Access is provided after the workshop. Your three months begin when that access is provided.
Here’s how it works.
- Register.
Reserve your place for CAD $100 plus applicable tax. - Join the live workshop.
November 24, from 11 a.m. to 1:30 p.m. Eastern. - Keep practising.
Receive your NIA access after the workshop.
Before you register
Do I need negotiation training or AI experience?
No. This workshop is for real estate professionals at every experience level. No previous negotiation training or technical AI expertise is required.
How do I join the workshop?
The workshop takes place live on Zoom. Joining instructions will be sent to registered attendees before November 24. Use the attending agent’s name and email at checkout.
When do my three months of NIA start?
After the workshop, when your access is provided. Your access period does not begin when you purchase your ticket.
What is the refund policy?
All sales are final. Please check your availability for the live session before purchasing.
November 24 · 11 a.m.–1:30 p.m. Eastern
Be ready for the next time a client says, “But AI told me…”
Practise your approach with Suze Cumming.
CAD $100 plus applicable tax, including three months of NIA access afterward.
All sales final.
