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When it’s time to divorce your clients

When it’s time to divorce your clients

From time to time and for myriad reasons, service providers need to let a client or class of clients go. As with any other difficult conversation, there’s a right way and a wrong way to make the decision and break the news. Step one: Be methodical when making the...
Dealing with bullies and big egos

Dealing with bullies and big egos

Here are a couple of stories about dealing with aggressive, big-ego people in the real estate industry. You don’t need to put up with bullies or arrogant jerks who are being unprofessional and disrespectful just to make themselves feel good. This short video might...