Liars and cheaters tend to be distrustful of others. It’s a reflection of themselves. Conversely, honest, trustworthy people tend to assume that others will trust them implicitly. But this is a mistake! Trust is earned. It takes time and purposefulness to build...
In my local market, Calgary, we are experiencing the lowest inventory levels since 2006, with absorption rates well over 100 per cent (less than a single month of inventory) in many segments. This means every decent property listed at a reasonable price gets snapped...
Too many spend too much time chasing crappy leads and too little time delivering outstanding service to their clients. Unfortunately, some agents never learn this simple truth: Your old clients are by far the best source of new clients. Since I started coaching,...
In my last column, I talked about the basic foundational skill of responding to messages. We, agents, get messages from multiple sources, of course, but it’s email where most of us have a colossal organizational problem. Do you know how often I email another...
In my last two columns, I discussed keeping track of your prospects and following up with them. Sometimes I think these basic topics are too… basic. But I was surprised at the volume of positive feedback I got in the last month from experienced, skilled agents who...
