A person’s superpower is their particular genius – a specific skill that is their secret sauce. You’ll often find that when applying it, they feel more fulfilled and purposeful. In this episode we explore how every real estate agent can identify their very own...
We often hear the words “customer service†thrown around and that, “The customer is always right.†But is this true? It is one thing for organizations to instill strong communication skills within their team of customer service reps and admin staff who answer calls...
When it comes to cold calling, confidence is a must. It takes resilience, self-esteem and the ability to see the potential for future business throughout the process of making calls. Many professionals avoid it because of the initial obstacles involved when building...
There are many astute real estate professionals who articulate their ideas extremely well. But when it comes to understanding how people feel, they are dumbfounded. Interestingly, those who are admired for their greatest strategic ideas make their final decisions...
Back in December, this publication’s founder and original publisher, and my dad, Heino Molls passed away. He was 69. Given that it’s now been roughly two months since that happened by the time you are reading this, I feel it’s important to explain: My dad missed the...
