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How to give constructive employee feedback

How to give constructive employee feedback

When you’re running a team, feedback is important. Frequent feedback lets team members know how their work is being perceived, both positively and negatively, and whether they are on the right track with their work. There are plenty of managers who hate giving...
Dealing with negative online reviews

Dealing with negative online reviews

According to the J.D. Power 2017 Home Buyer/Seller Satisfaction Survey, first-time home buyers report a good reputation is one of the two most important reasons for choosing an agent (the other is recommendations from colleagues and loved ones.) So, it’s essential...
How I disappointed my client

How I disappointed my client

Having always considered myself a very good, hard working and fashionably dressed real estate agent, I was shocked when a former client contacted my assistant on another matter and told her how disappointed they were with me. I was mortified. Service was my selling...