by Nicole Attias | Oct 26, 2021 | Columnists
We often hear the words “customer service” thrown around and that, “The customer is always right.” But is this true? It is one thing for organizations to instill strong communication skills within their team of customer service reps and admin staff who answer calls...
by Phil Soper | Oct 25, 2021 | Featured, Guest Columns
It turns out that millennials have forged their own path through life, ignoring the prognostications of “experts” who said they had them all figured out. In the housing industry we pay particular attention to the behavioural patterns of millennials, those in their...
by Wes Jamison | Oct 20, 2021 | Featured, Guest Columns
Okay, here we go again. A few years ago we had the Competition Bureau down our throats telling us about our anti-competitive behaviour. Their point back then was about allowing outsiders into our MLS system, and a whole host of other things, including commissions. I...
by Kunal Sawhney | Oct 18, 2021 | Columnists
It’s simple economics – an increase in demand for any commodity results in higher prices. Competing buyers outbid others, sometimes dealing a severe blow to low-income families. But in a competitive market, a rise in demand is often followed by new suppliers entering...
by Nina Doiron | Oct 13, 2021 | Columnists
Virtual home staging has come a long way. Although you can still tell that it is a digitally rendered image, the technology has improved significantly. A virtually styled room looks more realistic than ever before. The key problem remains that when potential buyers...
by Aiman Attar | Oct 13, 2021 | Columnists, Featured
These past couple weeks have been busier than ever with client inquiries and we have been steadily working to fill our requisitions. While we have been finding and interviewing great candidates, there have been many occasions where we then see those candidates drop...
