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When to say no to showing requests

When to say no to showing requests

by | Jun 12, 2019 | Advice for Agents, Featured

I recently received a message from an agent who was faced with a tricky situation. Tell me how you would handle this situation if you were in her shoes. She’d received a call on a property. “I’d like to see the house you have listed,” said the woman on the phone. The...
Don’t be a jerk to office staff

Don’t be a jerk to office staff

by | Jun 10, 2019 | Columnists, Featured

You ever hear the phrase, “how you treat your waiter reveals a lot about you”? To me, the same goes for your receptionist, administrator and anyone else in your office. I have worked in every position a brokerage typically has, from receptionist to broker of record...
I ghosted a client

I ghosted a client

by | Jun 7, 2019 | Columnists, Featured

I ghosted a client. I know. Mature, right? Like something teenagers do in high school. All of a sudden, one day, I decided not to return a client’s email. A request for a showing. The umpteenth showing. I know. I left a lot of money on the table. A possible purchase...