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Freshen up your online marketing plans

Freshen up your online marketing plans

It’s never too late to start planning your fall and winter marketing. All of us (even marketers!) can benefit from taking a step back to learn about what’s new and freshen things up. This is a broad overview to provide you with some things to consider as you review...
The myth of treating clients equally

The myth of treating clients equally

I’ll just come right-out and say it. I believe that treating customers fairly and equally is a mistake. It’s unprofitable. It belittles customers and employees. And it’s unethical. There, I’ve said it. Certainly, we should treat people fairly – but not equally. I’m...