Select Page
Five customer service tips for your business

Five customer service tips for your business

We often hear the words “customer service” thrown around and that, “The customer is always right.” But is this true? It is one thing for organizations to instill strong communication skills within their team of customer service reps and admin staff who answer calls...
7 lessons from a Disney vacation

7 lessons from a Disney vacation

Just before the pandemic hit, I went on holiday. And I couldn’t help myself. What was supposed to be a vacation turned into a Disney master class about marketing and service. Disney sets a precedent across the world for what a “customer experience” should be. So, what...